Why haven't I received my payment?

You've successfully earned commissions but haven't received your payments yet. Here are some common reasons for delayed payments and how to resolve them:

1. You Haven't Reached the Minimum Threshold

  • The minimum threshold is $50 in total commissions payment. If your earnings haven't reached this amount by the end of the pay period, your commissions will carry over to the following month.
  • If you're no longer promoting Aspen Green and wish to cash out your account, you can do so by sending an email to shareasale@shareasale.com. Please note that this option is available only once.

2. Incomplete Payment Settings

  • You may have noticed that you didn't provide payment information during the application process. This is the second step of the sign-up process.
  • To complete your payment settings, log in to your account and locate "Complete Your Withdrawal Settings" on the right-hand side of your portal.
  • Click on the link, and you'll have the option to choose between direct deposit (with no transfer fees) or PayPal. Don't forget to click "Save" to finalize the form.

By ensuring you meet the minimum threshold and completing your withdrawal settings, you'll be on your way to receiving your hard-earned commissions promptly.

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