Why haven't I received my affiliate payment?

If you haven't received your affiliate payment yet, there are a few common things to check in your Awin account:

• Verify your commission status. Payments are only issued for commissions that have reached the Payable status. Commissions marked as Approved are still awaiting payment processing.
• Check your payment threshold. Your payable balance must meet your selected minimum payout threshold before a payment is issued.
• Review your payment details. Make sure your bank account, tax information, and (if applicable) Payoneer account are complete and up to date.
• Allow time for payment processing. Depending on your payment method, it may take several business days for funds to reach your account after payment has been sent.
• Check your payment history. If a payment has already been processed, you can view it in your Awin payment history.

If you've confirmed that a payment was issued and it hasn't arrived after five business days, or you believe a payment has failed, please contact Awin Partner Success for assistance.

For detailed troubleshooting steps, visit Awin's official guide:

Why haven't I received my payment? – Awin Publisher Checklist